Terms & Conditions
Last Updated: [2026.03]
Welcome to GLORILUM. These Terms & Conditions govern your access to and use of our website, www.glorilum.com. By visiting our website, browsing our products, submitting an inquiry or communicating with us about lighting products or custom projects, you agree to these Terms & Conditions.
Please read these terms carefully before using our website.
1.About GLORILUM
GLORILUM is a decorative LED lighting brand and supplier specializing in custom glass atmosphere bulbs, Edison bulbs, T30 tube bulbs, custom letter and pattern bulbs, colored filament bulbs and OEM/ODM decorative lighting solutions for commercial, residential, hospitality, retail and B2B project applications.
Our website is intended to provide product information, project inspiration, custom lighting solutions and business communication for lighting brands, wholesalers, distributors, contractors, designers and commercial buyers.
2.Use of Our Website
You may use www.glorilum.com for lawful business and informational purposes only.
By using our website, you agree not to:
Use the website for any unlawful, fraudulent or harmful purpose
Copy, reproduce or misuse our website content without permission
Interfere with the normal operation or security of the website
Attempt to access restricted areas, servers or systems without authorization
Submit false, misleading or inaccurate inquiry information
Use our product images, descriptions or design materials for unauthorized commercial purposes
We reserve the right to restrict or block access to our website if we believe a user has violated these Terms & Conditions.
3.Product Information
We make reasonable efforts to provide accurate product descriptions, images, specifications and application information on our website.
However, product information may change from time to time due to product improvement, customization requirements, material availability, technical updates or production adjustments.
Product images are for reference only. Actual products may vary slightly in glass color, shape, finish, filament effect, brightness, size, technical configuration or packaging depending on the product model and custom project requirements.
Before placing an order or confirming a project, customers should verify all important product details with GLORILUM, including:
Product model
Glass shape and size
Glass color and finish
Filament design and filament color
Voltage requirement
Dimmable or non-dimmable version
Lamp base
Fixture compatibility
Packaging requirements
Quantity and delivery needs
4.Inquiry and Quotation
Submitting an inquiry through our website does not create a binding order or purchase agreement.
After receiving your inquiry, GLORILUM may contact you to understand your product needs, project requirements, target market, quantity, voltage, packaging and delivery details.
Quotations may be provided based on the information you submit. Unless otherwise stated in writing, quotations are for reference and may be subject to change due to material cost, order quantity, customization level, packaging requirements, shipping method, exchange rate or other project factors.
A quotation becomes effective only when confirmed in writing by GLORILUM.
5.Samples and Custom Projects
For custom lighting projects, samples may be developed for visual review, brightness testing, fixture matching, glass color confirmation, filament effect confirmation and technical checking.
Sample development may require additional time, sample fees, tooling fees, design confirmation or technical communication depending on the project requirements.
Customers are responsible for reviewing and confirming sample details before bulk production, including appearance, color, brightness, voltage, lamp base, packaging and application suitability.
Once a customized sample, specification or production plan is approved by the customer, changes may affect cost, production time and delivery schedule.
6.Orders and Production
Orders are subject to written confirmation between GLORILUM and the customer.
For B2B, OEM, ODM, wholesale or custom project orders, production usually begins after all necessary details are confirmed, including product specifications, quantity, price, payment terms, packaging, delivery method and any custom requirements.
GLORILUM will make reasonable efforts to produce goods according to the confirmed specifications. However, minor variations may occur due to the nature of glass products, lighting effects, handmade or semi-custom processes, production batches and material differences.
7.Payment Terms
Payment terms should be confirmed in writing before order production.
Depending on the project type, order quantity and customer agreement, payment terms may include deposit payment, balance payment before shipment or other agreed payment arrangements.
GLORILUM reserves the right to delay sample development, production or shipment if payment is not received according to the agreed terms.
8.Shipping and Delivery
Shipping and delivery arrangements depend on the order type, destination, shipping method, packaging requirements and project schedule.
Delivery time may be affected by production schedule, customization complexity, logistics availability, customs clearance, holidays, force majeure events or other factors beyond our control.
Unless otherwise agreed in writing, shipping costs, customs duties, import taxes, local fees and destination charges are the responsibility of the customer.
Risk of loss or damage during transportation may be determined according to the agreed shipping terms or written agreement between GLORILUM and the customer.
9.Custom Packaging and Private Label
GLORILUM may support custom packaging, product labels, private-label packaging or OEM/ODM presentation requirements depending on the project.
Customers are responsible for ensuring that any brand names, logos, trademarks, packaging content or design materials they provide do not infringe the rights of any third party.
GLORILUM may refuse to use any customer-provided materials that appear unlawful, infringing, misleading or inappropriate.
10.Intellectual Property
All content on www.glorilum.com, including text, images, product names, product descriptions, graphics, logos, design layouts, product photos, technical drawings, icons and website materials, is owned by or licensed to GLORILUM unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, display, sell or use our website content, product images or design materials for commercial purposes without prior written permission from GLORILUM.
Custom designs, samples, drawings, packaging concepts or product development materials created by GLORILUM may be protected by intellectual property rights and may not be copied or used without written authorization.
11.Customer-Provided Materials
If you provide logos, drawings, reference images, product ideas, technical files, brand materials or design concepts to GLORILUM, you confirm that you have the legal right to use and share those materials.
You agree that GLORILUM may use such materials for the purpose of project communication, sample development, quotation, production planning and order fulfillment.
We will not intentionally use your confidential project materials for unrelated purposes without your permission.
12.Website Content and External Links
Our website may include product information, application suggestions, lighting guides, project inspiration, blog content or links to third-party websites.
Such content is provided for general informational and business reference purposes only. It should not be considered professional engineering, electrical, installation or legal advice.
Third-party links are provided for convenience only. GLORILUM is not responsible for the content, privacy practices or policies of third-party websites.
13.Installation and Safety
Customers are responsible for ensuring that products are installed and used correctly according to applicable electrical standards, local regulations, fixture requirements and product specifications.
Decorative bulbs should be installed by qualified professionals when required. Customers should confirm voltage, lamp base, fixture compatibility, dimming compatibility, installation direction and environmental conditions before use.
GLORILUM is not responsible for damage, failure or safety issues caused by incorrect installation, misuse, incompatible fixtures, wrong voltage, unauthorized modification or use outside the recommended application conditions.
14.Warranty and After-Sales Support
Warranty terms may vary depending on product type, order type, project requirement and written agreement.
If a product issue occurs, customers should contact GLORILUM with order details, product photos, videos, usage conditions and a clear description of the issue.
Warranty support may not apply to damage caused by misuse, improper installation, incorrect voltage, physical damage, unauthorized repair, unsuitable fixture use, abnormal operating conditions or normal wear and tear.
Specific warranty terms may be provided separately in our Warranty Policy or written project agreement.
15.Returns and Refunds
Because many GLORILUM products may involve custom specifications, special glass shapes, custom filament designs, voltage options, packaging requirements or OEM/ODM production, returns and refunds are handled according to the confirmed order terms and project agreement.
Customized products, approved samples and bulk orders produced according to confirmed specifications may not be eligible for return unless there is a confirmed quality issue or written agreement.
For more details, please refer to our Return & Refund Policy when available.
16.Limitation of Liability
To the fullest extent permitted by applicable law, GLORILUM shall not be liable for indirect, incidental, special, consequential or punitive damages arising from the use of our website, products, custom projects, shipping delays, installation issues or business decisions based on website content.
Our total liability for any claim related to a product order or project shall not exceed the amount paid by the customer for the specific product or order giving rise to the claim, unless otherwise required by applicable law or agreed in writing.
17.No Guarantee of Project Results
GLORILUM may provide product recommendations, lighting suggestions, application images, project inspiration and customization advice based on customer information.
However, final lighting results may be affected by interior materials, fixture design, installation height, dimming system, surrounding light, wall color, layout and actual operating environment.
Customers should test samples and confirm product suitability before bulk production or large project installation.
18.Force Majeure
GLORILUM shall not be responsible for delays, failure to perform or inability to fulfill obligations caused by events beyond our reasonable control, including natural disasters, fire, flood, epidemic, war, labor disputes, transportation disruption, customs delay, government actions, power failure, supplier issues or other force majeure events.
19.Changes to These Terms
We may update or revise these Terms & Conditions from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of www.glorilum.com after changes are posted means you accept the updated Terms & Conditions.
20.Governing Law
These Terms & Conditions shall be governed by the applicable laws of the jurisdiction where GLORILUM operates, unless otherwise agreed in a separate written contract.
For B2B transactions, OEM/ODM projects, wholesale orders or custom lighting projects, specific commercial terms may be separately agreed in writing between GLORILUM and the customer.
21.Contact Us
If you have any questions about these Terms & Conditions, please contact us:
GLORILUM
Website: www.glorilum.com
Email: sales@glorilum.com
